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Please find below all our contact details for our 3 offices and respective departments:

SYDNEY HEAD OFFICE

Ph: +61 2 8314 5800
Fax: +61 2 8314 5898
Email: sales-aus@toureast.net

DEPARTMENT EMAILS

Reservations & Operations

agentsupport_tea@toureast.net
tailormade_tea@toureast.net
groups-aus@toureast.net
 asiainbound_tea@toureast.net
japaninbound-aus@toureast.net

Melbourne office (Asia Inbound only)

+61 3 9998 0007
melbourne-aus@toureast.net

India Office

+91 124 2581136
+91 9811992067
india_tea@toureast.net

REPRESENTATIVE OFFICES

South Africa
Development Promotions

+27 11 463 1170 
elisna@devprom.co.za

Japan
STA Travel Japan

 +81 3 5391 2889
 land@statravel.co.jp

OPERATING HOURS

Tour East Australia operating hours are:

Monday to Friday – 8am to 6pm
Saturday – 8am to 1pm
Sunday – Closed

All times shown are Australian Eastern Standard time.

EMERGENCIES

In case of an emergency, please call 1 800 812 263 (Toll Free within Australia only), 0800 451 473 (Toll Free within New Zealand only) or +61 2 8314 5800 (from overseas) for assistance.

PRIVACY

The protection of your personal data is of great importance to Tour East Australia. We routinely collect, use, store and transfer a variety of data, including Personal Data. We are committed to ensure the privacy of Personal Data throughout its global business, and make sure its employees and business partners also take the necessary measures to protect Personal Data.  Should you need to contact us on any privacy matter, please email privacy_tea@toureast.net.

Please click here to view our GDPR Privacy Policy.