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FIT & INDIVIDUAL TRAVEL

As specialists in FIT travel, we offer our partners a streamlined and efficient booking process to cater for individual travellers to small groups through accessible product and pricing, support services and a convenient, web-based reservation system, Easyway.

Product & Pricing

Our company’s buying power is derived through a combination of direct contracts and the exclusive access to third party databases. As a result, Tour East Australia can provide partners with access to worldwide FIT product all in one place.

Dedicated Agent Support Helpdesk

The Tour East Australia Agent Support Helpdesk is available to assist at all stages of the booking. Our dedicated consultants are selected on the basis of their experience and product knowledge of Australia, New Zealand, Asia and beyond. The Agent Support Helpdesk is also there to support your customers if an emergency arises in destination.

Easyway & XML

Tour East Australia is able to offer access to booking technology designed to maximise revenue and efficiencies.

Easyway/Calypso.net – Tour East’s online booking engine for FIT product where you can access our worldwide product 24/7. This system provides real-time availability, pricing (including purchasing in local destination currencies) and booking facilities.

XML capabilities – Tour East Australia offers XML/API capabilities to the back end system, Calypso. The XML facility enables you to book products and inventory in real time through existing systems.

FIT TAILORMADE & SPECIALISED GROUPS

Whether you have a VIP, a special interest program or a group of any kind, Tour East’s dedicated Groups & Tailormade teams are able to create the perfect itinerary for your clients through personalised and private consulting. For 1 pax or 1000 pax, our teams will design unforgettable experiences for customers at the best prices in the market while ensuring all of our products are tailored to suit the client’s needs. Tour East specialities are:

SPECIALTIES

  • Asian inbound groups to Australia
  • Group Tour Series
  • Language based FIT tours
  • Japanese FIT & Group tours
  • Education/School Groups
  • Technical Visits
  • Special Interest Groups
  • Sporting Groups
Tanglooma Island Resort (Credit: Tourism Australia)

MULTI-LANGUAGE SERVICES

Tour East Australia can cater for many language requirements for agents and clients alike from European to Russian to  Asian and Japanese .  We access experienced, quality tour guides who will ensure your clients enjoy their stay through local language guiding and utilise product that supports various languages to enhance the product experience.

In-house, our staff speak a total of 15 languages including Mandarin, Cantonese, Vietnamese, Taiwanese, Spanish, Portuguese and Tagalog, just to name a few, making it easy for your to conduct business and partner with us.